Office Assistant

Full Time, Permanent
Posted 7 months ago

Job Overview:

Our manufacturing client located in Richmond is seeking an Office Assistant who is motivated and energetic with a positive “can-do” work ethic.  Reporting to the Operations Manager, the successful candidate will assist on various duties and operations in the office and warehouse.

Responsibilities and Duties:

  • Manages incoming and outgoing phone calls – contacting and responding to customer queries
  • Handles all correspondence including emails, letters, packages, etc.
  • Provides high-quality customer service to customers and vendors
  • Coordinates, receives and tracks wholesale and retail customer orders via in-store, telephone and online
  • Other administrative duties, as required
  • Assists with packing and shipping customer orders
  • Supports production department as needed


  • At least two years’ experience in an office setting and experience in a warehouse would be an asset
  • Some post-secondary education is preferred
  • Excellent customer service skills
  • Pleasant and friendly telephone skills
  • Reliable and punctual
  • Proficient in Microsoft Outlook, Word, Excel and Access
  • Accurate typing and data entry with a minimum of 40 wpm
  • Highly-organized with attention to detail
  • Ability to clearly and effectively communicate with customers and vendors via emails, memos and letters
  • Able to lift up to 40lbs and climb 4-step ladder


  • Salary depends on experience

If you possess these skills and qualifications, kindly submit your cover letter and resume and one of our recruiters will contact you shortly. 

Job Features

Job CategoryExecutive, Professional & Office Staff, Office Administration

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