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16November

Misunderstood Millennials

Our workplaces are a complex mix of ages, ethnicities, management styles and personal needs.  There are now 5 generations at work, each of them bringing their own values, skills and education to the job.  We have Traditionalists, Baby Boomers, Gen Xers, Millennials (or GenY) and the youngest, not yet named generation that I think should be labelled "Generation Text". The most misunderstood generation seems to be the Millennials.  These are folks born between 1981 and 2000, and there are approximately 9.5 million of them in our workforce.  They are the largest cohort at work, and in the next federal election, they will be the biggest voting block. So it is [...]

16October

Check Them Out

It is scary how few employers in Canada check references.  Larger companies with Human Resource departments know the value of reference checks, but smaller, entrepreneurial firms are often pressed for time and so reference checks go by the wayside.  The time invested in reference checks is worth every minute. It is a chance to verify what candidates told you, and to assess the relationship between previous employers and your candidate. Use the notes you made during the interview as a basis for your reference check questions.  This habit prevents vague and personality-based questions that will not give you useful information.  Further, if you ask "What can you tell me about [...]

9October

Questions, Questions

I compare recruiting and hiring to dating and marriage.  There has been many a union where one partner or the other said "That's OK, I will change him/her after we are married."  Likewise, many an employer has ignored red flags in the recruiting process and wondered why the evil twin came to work instead of the person that was interviewed. Interviews serve several purposes.  They allow us to check for fit, review skills and qualifications, communication skills and presentation.  The most important purpose of an interview is to get evidence of past behaviour.  Future performance is based on past performance.  If I can provide evidence of past behaviour, you can [...]

2October

Put Profit Back in Your Pocket

Many employers think that turnover is a simple matter of replacing an existing employee with a new one.  But turnover has multiple costs that eat directly into your profit.  Turnover does not just include the wage you are paying, it includes expensive, behind-the-scenes costs that employers seldom consider.  Depending on the complexity of the position you are replacing, these costs can skyrocket. Here is a list of some of the components of employee turnover: Employee Leaving: Loss of productivity because the employee has mentally moved on. Vacation pay payout and other benefit costs.  Some benefit plans terminate at the end each month, and if the employee leaves at the beginning [...]

Misunderstood Millennials

Our workplaces are a complex mix of ages, ethnicities, management styles and personal needs.  There are now 5 generations at work, each of them bringing their own values, skills and education to the job.  We have Traditionalists, Baby Boomers, Gen Xers, Millennials (or GenY) and the youngest, not yet named generation that I think should be labelled "Generation Text". The most misunderstood generation seems to be the Millennials.  These are folks born between 1981 and 2000, and there are approximately 9.5 million of them in our workforce.  They are the largest cohort at work, and in the next federal election, they will be the biggest voting block. So it is [...]

Check Them Out

It is scary how few employers in Canada check references.  Larger companies with Human Resource departments know the value of reference checks, but smaller, entrepreneurial firms are often pressed for time and so reference checks go by the wayside.  The time invested in reference checks is worth every minute. It is a chance to verify what candidates told you, and to assess the relationship between previous employers and your candidate. Use the notes you made during the interview as a basis for your reference check questions.  This habit prevents vague and personality-based questions that will not give you useful information.  Further, if you ask "What can you tell me about [...]

Questions, Questions

I compare recruiting and hiring to dating and marriage.  There has been many a union where one partner or the other said "That's OK, I will change him/her after we are married."  Likewise, many an employer has ignored red flags in the recruiting process and wondered why the evil twin came to work instead of the person that was interviewed. Interviews serve several purposes.  They allow us to check for fit, review skills and qualifications, communication skills and presentation.  The most important purpose of an interview is to get evidence of past behaviour.  Future performance is based on past performance.  If I can provide evidence of past behaviour, you can [...]

Put Profit Back in Your Pocket

Many employers think that turnover is a simple matter of replacing an existing employee with a new one.  But turnover has multiple costs that eat directly into your profit.  Turnover does not just include the wage you are paying, it includes expensive, behind-the-scenes costs that employers seldom consider.  Depending on the complexity of the position you are replacing, these costs can skyrocket. Here is a list of some of the components of employee turnover: Employee Leaving: Loss of productivity because the employee has mentally moved on. Vacation pay payout and other benefit costs.  Some benefit plans terminate at the end each month, and if the employee leaves at the beginning [...]